Shipping Information
At Horizon Mall, we are committed to delivering your products safely and efficiently. We offer reliable nationwide shipping across Nigeria. Here’s everything you need to know about our shipping process.
Nationwide Delivery
We deliver to all 36 states in Nigeria, including the FCT. No location is out of our reach.
Delivery Times
Lagos: 1-3 business days
Other States: 3-7 business days Delivery times are estimates and may vary.
Shipping Costs
We offer FREE standard shipping on all orders above ₦100,000. For orders below this amount, a flat rate of ₦5,000 applies.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status in real-time.
Shipping Process
- Order Confirmation: After you place your order, you will receive a confirmation email.
- Processing: Your order will be processed within 24-48 hours.
- Shipping: Once processed, your order is handed over to our trusted courier partners. You will receive a shipping confirmation email with your tracking details.
- Delivery: Your order will be delivered to your specified address. Please ensure someone is available to receive the package.
Large Items & Installation
For large items such as solar panel systems or heavy appliances, we may use specialized delivery services. Our team will contact you to coordinate the delivery and discuss any installation requirements. Additional charges may apply for installation services.
Questions?
If you have any questions about your order or our shipping policy, please don't hesitate to contact our customer support team.